• CX Qatar

    CX Qatar
    Virtual Confex

    28th July 2021
    Know More

Agenda (GMT + 3)

1

10:00 am - 10:40 am Opening Panel

Thriving Digitally & the future of CX
• What are the emerging technologies shaping the future of CX?
• Robust & resilient enterprises require a dynamic operating model, how to evolve?
• How can analytics be predicting customer demand?
• Can digital be the answer to drive customer demand?
• Will AI and Bots succeed or fizzle out in the CX space?

2

10:45 am - 11:05 am Keynote Presentation

Customer Experience - the force driving business growth in the digital age

3

11:10 am – 11:30 am Keynote Presentation

The Engagement Capacity Gap, And How To Close It
The recent massive acceleration of digital transformation across many sectors has reset consumer expectations in relation to process automation, self-service and transaction simplicity. A clear and accurate understanding of consumer attitudes, needs and wants, enables process improvements to be focussed on the things that matter and provides the best possible return on investment.

Speakers

Sponsors

CX Technology Partner

Gold Sponsor

Who Should Attend

Industries

  • Ministries & Govt. Bodies
  • Energy & Utilities
  • Health & Pharma
  • Automotive
  • Retail & FMCG
  • Transport & Logistics
  • Financial / Insurance Services
  • Entertainment,Media & Communication
  • Telecom
  • Tourism / Hospitality
  • Consumer Goods
  • Food Industry
  • Education & Research

Job Title

  • CMO - Marketing EVP, VP, Head, Leaders, Directors, Managers.
  • Customer Experience Leaders, EVP, VP, Heads, Directors, Managers.
  • CRM Manager / Leaders / CRM Analysts.
  • Customer Experience Analytics Leaders, Head / EVP /VP / Director / Manager.
  • Digital Transformation Leaders, Head / EVP /VP / Director / Manager.
  • Product Development, Head / EVP /VP / Director / Manager.
  • eCommerce Leaders, Head / EVP /VP / Director / Manager.
  • UX Design Leaders , Head / VP / Director / Manager.

Benefits for Delegates

VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES

Why Attend

For More Information

contact@virtualconfex.com

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